Last Updated: January 23, 2026
Company Name: Zhijiang Bingdan Trading Co., Ltd.
Address: Room 1105, Building 1, E-commerce Industrial Park, No. 28-1 Donghu Avenue, Majia Dian Street, Zhijiang City, Yichang, Hubei Province, China
Authorized Director: Chen Jianhua
Social Credit Code: 91420583MAK3LBHY7P
Email: service@mail.dimlov.com
Phone: 19272368146
Thank you for choosing Dimlov Department Store! We focus on providing high-quality department store products to customers in the United States, covering four major categories: home cleaning (Laundry Color Absorbing Cloth, Multi-functional Cleaner), digital gadgets (Desktop Lyrics Speaker, Multi-functional 3D Printer), fashion accessories (Baroque Pearl Earrings, Metal Ball and Pearl Necklace, Water-Glow Beaded Bracelet), and cultural creative items (Handmade Coasters, Tarot Cards, Nail Stickers). To ensure your payment security and a smooth shopping experience, please find below the details regarding payment:
1. Supported Payment Methods
We offer a variety of secure and convenient payment methods for you to choose from, ensuring an efficient and worry-free payment process:
- American Express
- Klarna BNPL
- Mastercard
- PayPal
- VISA
Note: All payment channels use encryption technology to ensure the security of your account information, so you can pay with confidence.
2. Tax and Customs Duty Information
- Transparent Product Pricing: The price shown for the products at checkout already includes relevant taxes within the United States, and no additional hidden taxes are required. The amount displayed is the final amount to be paid.
- Customs Duty Regulations: Customs duties must strictly follow the local policies and customs regulations of your region (U.S. states). If customs duties are incurred for your order, the related costs will be borne by you. The specific amount will be determined by the local customs authority.
3. Payment and Order Information
- Order Confirmation: After completing payment, the system will automatically generate your order and send a confirmation notification. The order status will update to "Pending Shipment."
- Shipping Timeline: After confirming the payment, we will arrange for shipment within 3-5 business days. Normally, you should receive the product within 7-10 business days. You can track the logistics progress through the order page.
- Payment Issues Handling: If you encounter any payment issues (e.g., payment failure, charges without order creation), please contact customer service promptly to verify and avoid delays in order processing.
4. Contact Us
If you have any questions regarding payment (such as payment method operation, payment issues, tax queries, etc.), you can contact customer service through the following:
- Customer Service Email: service@mail.dimlov.com
- Customer Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8:00)
We are committed to resolving your issues and ensuring a smooth shopping experience. Thank you for your trust and support, and happy shopping!
This policy is subject to Dimlov Department Store’s final interpretation. Any changes will be notified separately.
