Last Updated: January 23, 2026
Company Name: Zhijiang Bingdan Trading Co., Ltd.
Address: Room 1105, Building 1, E-commerce Industrial Park, No. 28-1 Donghu Avenue, Majia Dian Street, Zhijiang City, Yichang, Hubei Province, China
Authorized Director: Chen Jianhua
Social Credit Code: 91420583MAK3LBHY7P
Email: service@mail.dimlov.com
Phone: 19272368146
Welcome to Dimlov Department Store! We specialize in offering a diverse range of high-quality department store products for customers in the United States. Adhering to the philosophy of "Quality First, Service Above All," we aim to bring convenience and sophistication to your daily life. Below is a detailed introduction to our brand operations and services to ensure you have a smooth shopping experience.
1. Product Categories
We carefully select four major categories of practical products, covering a wide range of scenarios, including home, digital, fashion, and cultural creativity, to meet your diverse needs:
- Home Cleaning: Laundry color-absorbing cloth, multi-purpose cleaner—easily solve household chores and keep your home clean.
- Digital Gadgets: Desktop lyric speakers, multi-functional 3D printers—combining fashion and practicality to enhance your digital life.
- Fashion Accessories: Baroque pearl earrings, metal ball and pearl necklaces, water-light beaded bracelets—refined details to showcase unique taste.
- Cultural and Creative: Handmade coasters, Tarot cards, nail art stickers—enhancing daily moments and preserving little beauties in life.
2. Logistics and Delivery Service
We strive to ensure that you receive your desired products quickly. The logistics and delivery details are as follows:
- Shipping Time: Once payment is confirmed, we will arrange shipment within 3-5 business days. There may be slight delays during holidays; please refer to the order details page for accurate information.
- Delivery Time: After shipment, products will be delivered to your designated address within the United States within 7-10 business days under normal circumstances. Actual delivery time may vary depending on the delivery area and logistics peak periods. Remote areas may experience slight delays.
- Tracking: After your order is shipped, a tracking number will be generated. You can track the logistics progress in real-time through the "My Orders" page in your account.
3. Customer Service Guidelines
If you have any questions during your shopping experience, feel free to contact us, and we will be happy to assist you:
- Official Customer Service Email: service@mail.dimlov.com
- Working Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8:00)
- Response Time: Inquiries received during working hours will be processed and replied to as quickly as possible. Messages left during non-working hours will receive a response the next business day.
4. Additional Information
- Payment and Taxes: We support multiple payment methods, including American Express, Klarna BNPL, Mastercard, PayPal, and VISA. The product price already includes relevant taxes within the United States. Customs duties must comply with local policies and will be borne by the user.
- Returns, Exchanges, and Warranty: Products can be returned or exchanged within 14 days of receipt, in accordance with the return and exchange policy. Shipping costs will be covered based on responsibility. Currently, we do not offer warranty services for the products sold. Any quality issues can be handled according to the return and exchange policy.
- Copyright Statement: All original content and intellectual property related to our products are protected by law. Unauthorized use, copying, or distribution is prohibited.
Thank you for your trust and support! Dimlov Department Store will continue to optimize our products and services to provide you with an even better shopping experience. We wish you a pleasant shopping experience!
