Practicality first, integrity in business

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Last Updated: March 18, 2026

Company Name: 湖北省咏故璞商贸有限公司

Company Address: 湖北省黄冈市罗田县凤山镇三里桥社区三里桥巷24号1幢2单元3层301室（自主申报）

Legal Representative: Yang Hongpeng

Unified Social Credit Code: 91421123MAK54Y23X8

Phone Number: +86 15083562544

Email: service@mail.futbed.com

About Us

Dear Customer,

Hello! We are Futbed, specializing in a wide range of Australian department store products. We are dedicated to providing you with high-quality goods and attentive shopping services. Below, we have outlined core customer service information and order logistics details to help you complete your shopping smoothly and address any questions you may have. Thank you for your trust and support.

  • Official Contact EmailIf
  • you have product inquiries, order questions, after-sales needs, or other related issues, please contact us via our official dedicated email. We will respond and assist you as soon as possible:service@mail.futbed.com
  • Customer Service Working Hours
  • Our customer service team operates on UTC+8:00 (China Standard Time), specifically during the following hours:Monday to Friday, 9:00 AM - 6:00 PMFor inquiry emails sent outside of working hours, we will reply on the next business day. We appreciate your patience.
  • Order Processing and Logistics Timelines
  • Order Processing RulesAfter receiving your payment, the company will complete order review, product preparation, and shipment arrangement within 1-2 business days, ensuring quick order turnover.
  • Definition of Business DaysBusiness days refer to Monday through Friday, excluding Saturdays, Sundays, and Chinese public holidays. During holidays, order processing and customer service responses will be postponed to the first business day after the holiday ends.
  • Logistics Delivery TimelinesOnce an order is dispatched, it typically reaches your specified address within 5-7 business days. Delivery times may vary slightly based on the actual delivery area, weather conditions, and logistics carrier circumstances. In case of special delays, you can contact customer service via the official email to inquire about logistics progress.
  • Note: We declare that FUTBED is an independent fast fashion retailer and has no affiliation with any luxury brands.