Last Updated: March 18, 2026
Company Name: 湖北省咏故璞商贸有限公司
Company Address: 湖北省黄冈市罗田县凤山镇三里桥社区三里桥巷24号1幢2单元3层301室（自主申报）
Legal Representative: Yang Hongpeng
Unified Social Credit Code: 91421123MAK54Y23X8
Phone Number: +86 15083562544
Email: service@mail.futbed.com
Copyright Policy
Welcome to the FUTBED platform and services. This policy applies to all users who purchase products, consult after-sales, and enjoy related services through this platform. FUTBED specializes in a wide range of Australian department store products and consistently adheres to laws and regulations concerning intellectual property rights, respecting and protecting the lawful rights of copyright holders. It also clarifies the copyright-related rights and responsibilities of both the platform and the users to ensure compliant operations and a positive shopping experience. The detailed copyright policy is as follows:
Copyright Ownership Statement
All original content within the FUTBED platform, including but not limited to product descriptions, product photos, promotional videos, brand logos, page designs, operational layouts, customer service scripts, and other original materials, are fully owned by FUTBED and protected under national and international intellectual property laws.
Some brand products, authorized materials, and third-party content displayed on the platform have been legally licensed for use exclusively in the sale, display, and customer support services of Australian department store products. There is no unauthorized infringement.
Without explicit written permission from FUTBED, no individual, merchant, or third-party institution may reproduce, republish, alter, distribute, or commercially use any copyrighted content on the platform. Violators will be held fully accountable according to the law.
User Copyright ObligationsUsers
must strictly comply with copyright laws during shopping, inquiries, and interactions on the platform. They must not engage in any behavior that infringes on the copyrights of FUTBED or third parties, such as misappropriating or distributing original content for commercial purpose.
Users must not create, upload, or distribute materials, links, or information that infringe on others' copyrights, nor induce other users to commit copyright infringements. Together, we maintain a compliant shopping and service environment.
If users discover potential copyright disputes involving platform content, they should promptly contact our customer service for feedback and refrain from malicious complaints or spreading false information, which would entail breach responsibilities and legal consequences.
Copyright Infringement Complaints and Handling Process
If copyright holders or their authorized representatives find alleged infringement on the FUTBED platform, they can submit a written complaint via the official customer service email at service@mail.futbed.com. The complaint must include complete proof of ownership, specific links and locations of the infringing content, proof of identity, and detailed explanations of the infringement for us to conduct a swift examination.
Our customer service team will handle complaints promptly during working hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00). Complaints submitted outside these hours will be addressed on the next business day.
Upon verifying an infringement, we will rectify, remove, or delete the content within a compliant time frame. If the complaint is unfounded, we will inform the complainant of the findings and retain the content while keeping all records available for verification.
Order-Related Copyright and Service Information
All Australian all-category department store products sold through the platform are compliant and genuine, with packaging, labeling, and accompanying materials meeting copyright and product compliance requirements, free of counterfeit or infringing items.
Order processing and shipping timelines: Orders will be processed and shipped within 1-2 business days upon receiving payment, defined as Monday to Friday, excluding Chinese public holidays. The logistics timeline is 5-7 business days, subject to actual transit progress, with possible extensions during holidays.
After receiving the products, users must not alter the product's copyright labels, brand information, or compliance markings or use genuine products for infringing sales. Otherwise, we reserve the right to terminate after-sales services and pursue infringement liabilities.
Disclaimer
For infringing content independently uploaded or distributed by third parties, we will address it promptly upon receiving valid complaints and conducting verifications, and we bear no joint responsibility prior to verification completion.
FUTBED holds no liability for copyright disputes or related losses resulting from force majeure, third-party logistics, improper user actions, or violations.
This policy pertains only to copyright-related rights and responsibilities. Other service rules regarding order after-sales and logistics delivery are supplementary to this policy and governed by their respective terms.
Policy Updates and Contact Information
FUTBED reserves the right to amend this copyright policy in line with legal updates and operational needs. Revised policies will take effect upon public announcement on the platform, and continued use of the platform signifies acceptance of the updated policy.
For inquiries about the copyright policy, infringement complaints, and order-related questions, please contact us via the official email at service@mail.futbed.com. Our customer service team will provide professional responses and assistance during working hours.
Note: This policy is effective from the date of issuance and applies to all FUTBED platform users, focusing on the sale of Australian all-category department store products, committed to safeguarding copyright compliance and ensuring a secure shopping and after-sales experience.